We have been using the nest camera for months, and it will randomly stop streaming and gives an error message of “Live Video Unavailable” or other messages like that.
This usually happens in the middle of the night, which is NOT ideal as we use it for a baby’s monitor.
Troubleshooting:
We have already gotten a new router, we’re on the Google Mesh system and have a hub in the baby room. We pull the camera up on our phones and the Amazon Echo Show, and this problem occurs on every device, regardless of if we are streaming to them all at once or just an individual device. I started using the Prioritize Device feature on the Neat Cam, and that helps sometimes but not always.
We are at a loss & I am at my wits-end with waking up to realize my baby has been crying and I didn’t know because the camera turned off.
One thing that I would be surprised if it causes an issue, but figured I would ask, is that I did put light-minimizing stickers on the Nest Cam light since they are so bright in a dark room. Could that cause a connection issue?
