Nest Thermostat Issue

[Olive28]

Hello

I have a Nest thermostat which was set up when I was using a Samsung android phone. At this point it was the Nest App (blue house) and I was able to control heating and water via this app.

ive since upgraded my mobile to an IPhone 13! I am unable to use/open said Nest account and now have to control it via Google Home!

my issue is I can only control the heating from my phone. The water one doesn’t show and I cannot phathom how to add it! It’s driving me insane. Nothing online to advise either.

anyone else have this issue and managed to solve it please?

thanks

[RnAElec]

so your nest thermostat is associated with the email you logged in with,

2 options:
1 get access to nest account by resetting password etc (it uses google account details anyway)

2.factory reset the nest, and make a new google account (if you cant access that google account)

[Jake]

Hey there,

Thanks for the help RnAElec.

I wanted to follow up and see if I could be of any help. I found an article with more details on hot water control. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake