12-22-2022 09:04 AM
Hi
My nest is set to go on at 3:00 a.m. for heat and it doesn't come on until 3:30 a.m.
I have checked my schedule an daily it says 3:00 a.m.
Do I need to reset the time in the settings? It started this after daylight savings time. HELP!!!
Thank you.
12-27-2022 12:09 PM
Hello Thepurpleone64
Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.
It appears that your system might be taking its time to generate before activating the heat. To isolate: could you share a photo of your thermostat's wiring with us? Also, does this happen only on your 3 AM schedule?
I'll look forward to your response.
Regards,
Mark
01-01-2023 11:38 AM
Hi there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mark
01-02-2023 01:17 PM
Hi Thepurpleone64,
I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Regards,
Mark