cancel
Showing results for 
Search instead for 
Did you mean: 

No live video on outdoor cameras or doorbell

ThomasMc
Community Member

I have multiple indoor and outdoor nest cams. All of the indoor cameras are working fine, however has about a month ago. All of the outdoor cameras and doorbell no longer provide a live feed. They do capture video history and send alerts but I get an error when requesting a live feed that says unable to connect. I've tried resetting the nest Wi-Fi adjusting settings and resetting the devices to no avail. Any suggestions?

1 REPLY 1

Ecmirand
Community Member

I am having the same issue. Called Google support and advised to fix internet speed. The next day, I upgraded our router and improved internet speed (with speed tests) but still no live feed.

 

They also recommended factory reset. I will not do that yet since many users in online forums are having the same issues, even with factory reset.