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Three things are not available. You might want to try setting them up again

MarkMark
Community Member

Hi,

As long as I got my Google mini/google assistant and tell it to turn everything off, or sync all devices it responds with: "X (Three) things are not available. You might want to try setting them up again." 

 

I googled and google but came up with nothing. I've deleted all services connected to my google home (like Philips hue) but still it gives the error. I even deleted my home (under "delete this home") but still it keeps on saying that 3 devices are not available. 

 

Please prevent me from buying Alexa.

2 ACCEPTED SOLUTIONS

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

View solution in original post

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

Checking back in if you still need help with this? I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex

View solution in original post

7 REPLIES 7

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

Thanks for reaching out. That certainly hasn’t been easy for you, let's check what's going on with your devices. A few questions — when did it start happening? Were there any recent changes to your network or set up? 

 

Try these steps:

 

  1. Say the voice command, “Hey Google, sync all devices." 
  2. Try creating a new home structure and move all your devices to the new home. Once done, delete the old home structure that you have.

Keep me posted.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

Chiming in to check if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi MarkMark,
 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Alex

MarkMark
Community Member

When did it start happening? Already for a long time. I don't seem to be any logic.

Were there any recent changes to your network or set-up? I did move a year ago. But it was already messed up before that. 

 

  1. Say the voice command, “Hey Google, sync all devices." : It responded with: "Okay. Synchronising for 4 providers. 4 Things are not available. Try setting them up again."
  2. Try creating a new home structure and move all your devices to the new home. Once done, delete the old home structure that you have. > I did this, success 😞

 

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

Thanks for doing all those steps. To make sure, did deleting your old home and creating a new one work? Is everything sorted out?

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey MarkMark,

 

Checking back in if you still need help with this? I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex