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Tuya Lights stopped with Google home

SanchezEnciso
Community Member

Hi! I used to have no issue with this but since a couple of days ago the light bulbs which are connected to my tuya app stopped working on Google home (they still work on this app). I've reinstalled everything and disconnected and reconnecting from both tuya app and home. Any tip on what can I do?

1 REPLY 1

catheryn
Community Specialist
Community Specialist

Hello @SanchezEnciso

 

Thanks for bringing this issue to our attention and sharing it with the community. I apologize for the inconvenience you're experiencing with your light bulbs and Google Home app.

 

To help us troubleshoot, please provide the following information:

  • Are there any error messages displayed in either the Google Home app or the Tuya app?
  • Have you tried using different voice commands to control the bulbs through Google Home?
  • Did you make any recent changes to your Wi-Fi network or router configuration?
  • Have you tried using a different phone or tablet to control the bulbs through Google Home?

 

Once we have this information, we can work together to identify the issue and provide you with specific troubleshooting steps.

 

Best regards,

Catheryn