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Visio soundbar connection issues

Heath1108
Community Member

I have the Vizio soundbar (SB3821).  I can control it from both the Vizio and Google apps, but for some reason it won't work when I add it to my speaker groups.  Any suggestions.  The strange thing is that when I try to "agree and link" it from the Vizio app, the app only searches for TVs to link and won't show my speaker at all.

2 REPLIES 2

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sadly this is solidly a Vizio issue, I have the SB3651-E6 , and the only time I was ever able to get it into my google home, it ended up going out of sync with my TV for some reason.  

Heath1108
Community Member

Ok, bummer, thanks for the reply.