Wifi connection doesn’t work

[Satwinder]

I tried to turn it on by saying “Hey google” and then it said it was no network connection. We got a new Wifi and the google nest was connected to a  old wifi and now we can’t change it. Please help this problem 🙏🏼

[David_K]

Hi @Satwinder 

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the bottom, tap Devices > + Add > New device.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.