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2 homes on 1 Aware subscription?

eewee
Community Member

I have 4 cameras in my main home and Aware subscription for 30 day event storage.   I have a floodlight cam in another location (home).  How can I add this device to my existing Aware subscription?  The other home wants me to buy another subscription.  

2 Recommended AnswerS

MplsCustomer
Bronze
Bronze

@eewee 

All of the Google Nest homes and cameras on a Nest Aware subscription have to be in the same Google Nest "home/structure" on the same Wi-Fi network.

View Recommended Answer in original post

AndersC
Community Specialist
Community Specialist

Hi @eewee,


 
Thank you for posting in the community. I understand you have a Nest Camera with floodlight in a different Home structure and want to add it to your current Nest Aware subscription. I'd be happy to help.
Since you already added your Nest Cam with floodlight, we recommend you follow the steps below.

@MplsCustomer, thanks for your help, that's a great resource for everyone!
Let us know if you have more questions.
 
Regards,
Anders

View Recommended Answer in original post

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@eewee 

All of the Google Nest homes and cameras on a Nest Aware subscription have to be in the same Google Nest "home/structure" on the same Wi-Fi network.

AndersC
Community Specialist
Community Specialist

Hi @eewee,


 
Thank you for posting in the community. I understand you have a Nest Camera with floodlight in a different Home structure and want to add it to your current Nest Aware subscription. I'd be happy to help.
Since you already added your Nest Cam with floodlight, we recommend you follow the steps below.

@MplsCustomer, thanks for your help, that's a great resource for everyone!
Let us know if you have more questions.
 
Regards,
Anders

@AndersC 

Wouldn't your solution also require the customer to physically remove their floodlight camera from their other location (home) (with its separate Wi-Fi network) and physically move it to their main home (with its own Wi-Fi network)?  I suspect that's not what they want to do.