02-17-2023 04:35 PM
I need to set up my 30 day history on my doorbell camera since I just paid for the subscription
02-17-2023 07:10 PM
What do you mean, "set up my 30 day history"? Your event video history starts from the time you purchased the subscription, and you can view events detected and recorded by your doorbell's camera by going to the doorbell in either the Google Nest app or the Google Home app, depending on your doorbell, and viewing the history.
https://support.google.com/googlenest/answer/9208447?hl=en-AU
02-21-2023 02:25 PM
Hello everyone,
@Jaybird113091 thanks for reaching out here in the Community. Make sure that the email address you used when you purchased your Nest Aware subscription is the same email address you used to your Nest Doorbell. Also, your Nest Doorbell should be on the home structure where you applied your subscription. Hit this link for more information.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-25-2023 01:39 PM
Hi Jaybird113091,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Aware? Were you able to read the information and check the link I shared? In case you have an update, you know where to find us.
Thanks,
Emerson
02-28-2023 04:23 PM - edited 02-28-2023 04:24 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, Emerson.
Thanks,
Archie