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Bought a nest subscription on the wrong account

Tlicata43
Community Member

Am I able to switch to a different account. Purchased it on the wrong acct

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Contact Google support as they will need to handle this for you

https://support.google.com/googlenest/gethelp?hl=en

Jeff
Community Specialist
Community Specialist

Hi, Tlicata43.
I just wanted to jump in real fast to see if you saw Ashepherdson's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.