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Can you recover deleted history?

CT76
Community Member

We had a small winter storm last night and there was a  snow plow driver that was clearing the area around my apartment at around 4 am eastern time. The driver side mirror on my vehicle was cracked this morning when i noticed it. Not thinking, I deleted the old motion shots. Is there any way to get them back?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@CT76 

With Google Nest cameras and doorbells, you can delete clips that you have downloaded; retrieving deleted files then depends on the device to which you downloaded the clips.

You cannot delete individual events or partial video history. If you deleted all of your video history, you cannot retrieve it.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

 

I appreciate your help, MplsCustomer.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey CT76,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best,

JT