09-17-2022 03:02 PM - edited 09-17-2022 03:09 PM
I have a new Nest Cam with floodlight and a Nest Doorbell (battery), just installed. It isn't clear to me if the $60/year Nest Aware subscription will cover both of these devices, or just one of them? Do I have to have Nest Aware Plus for more than one device or not? It also isn't clear to me if I have to have Nest Aware Plus just for the battery doorbell...
Need some up to date information here.
Thanks!
Answered! Go to the Recommended Answer.
09-17-2022 05:08 PM
The Nest Aware subscription provides event video history only, for 30 days.
The Nest Aware Plus subscription provides 24/7 video history for 10 days, plus event video history for 60 days.
https://support.google.com/googlenest/answer/9233159?hl=en
https://support.google.com/googlenest/answer/9546397?hl=en
09-17-2022 03:54 PM
It appears that second generation Nest Aware does what I want. Covers both cameras for $60/month. Don't need the features of (second generation) Nest Aware Plus, as far as I can tell:
https://store.google.com/us/product/nest_aware?hl=en-US#upgrade-pricing
I do wish that there wasn't so much conflicting information online about this...
09-17-2022 05:08 PM
The Nest Aware subscription provides event video history only, for 30 days.
The Nest Aware Plus subscription provides 24/7 video history for 10 days, plus event video history for 60 days.
https://support.google.com/googlenest/answer/9233159?hl=en
https://support.google.com/googlenest/answer/9546397?hl=en
09-21-2022 05:50 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.
I appreciate your help, MplsCustomer.
Thanks,
JT
09-24-2022 05:53 PM
Hi Mr_Doh,
Checking back in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Regards,
JT
09-25-2022 07:26 PM
Hi there,
I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT