Google Nest Community

ConnieC · ‎10-10-2023

I have a Google Nest Hub 2nd generation and need to delete my old network and add a new one. How in the heck do I do that? I can't find internet setting anywhere. Thanks!

MplsCustomer · ‎10-10-2023

@ConnieC

The basic process for changing Wi-Fi settings on a Google Nest device is to remove the device from the Google Home app while you are on the old Wi-Fi network, factory reset the device, and then reinstall the device in the Google Home app while on the new Wi-Fi network.

If you missed the first step, doing a factory reset MAY resolve things. Here are a couple of links.

https://support.google.com/googlenest/answer/7170507

https://support.google.com/googlenest/answer/7073477

The process is cumbersome. That's why Google Nest recommends setting the network name (SSID) and password on your new router/modem to the same values used on the old router/modem:

https://support.google.com/googlenest/answer/9223711?hl=en&sjid=12435585226388261496-NA#zippy=%2Ctry...