12-04-2023 02:58 PM
I accidentally erase my Google nest camera. I tried to restore it to factory but it’s not working I’m the only one that purchased that camera so it’s under my Google account but for some reason it’s stating that it’s under something email. I have four cameras surrounding my house and none of them are working because of what I did I need help. Can you let me know what I need to do for all my cameras to work because none of them are online they are all off-line.
12-07-2023 02:19 PM
Hi everyone,
I understand that you're having trouble connecting the Nest camera to your Nest account. I'm here to help you get back online. Just to check: what is the status of the LED light on your Nest camera? Have you removed the Nest device from your account after the factory reset? Are there any changes to your WiFi network after your Nest camera went offline?
I look forward to your response.
Best,
Edmond