Got an email today purportedly from the 'Nest Store' saying in its heading, Your subscription payment didn’t go through. The message was again repeated in the body in the approximate color as were the subsequent underlined portions.
Your subscription payment didn’t go through.
It further read:
There may be a problem with your payment. Check to make sure your billing info is correct. You can update your billing information here.
If we don’t receive your payment, we’ll have to cancel your Nest Aware subscription(s) and you’ll lose your video history.
To keep your subscription(s), please update your payment information.
If you have any questions or need help, contact Nest Support.
--- The Nest Team
Yeah, and I'll be sure to do it from my iPhone!
How odd since my credit card is active, my account information was correct, my monthly payment was already posted, and my renewal date isn’t until 2023! Seems like either a phishing email or the other hand doesn't know what the other is doing!
It would help to speak with someone from 'Nest' if they provided a contact telephone number but they doesn't make it easy. And I'll never click on a suspicious email when I can go directly to a website for verification and in my case, all was in order.
