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NO Australian Telephone Support Number?

Community Member

When I go to the Australia (AU) support pages, to call Australia Nest support.

Starting from here:
It then redirects me to:

Appears to be the US help site. Then gives me a US number to call: 1-855-469-637
I cant see any other way of getting an Australian number. As the redirect goes to the US. 

What is the AUSTRALIAN nest support number?


Community Member

Can I get a response from NEST Community Support please?

Community Specialist
Community Specialist

Hey there,


Literally the only contact form I can find is found here. I do not have a phone number for Australian support. Not sure if there is one, honestly. I even tried to google one and couldn't find one. I know that our help center and these forums are generally mixed with different countries. I understand this is not helpful, but that is all I could find. What exactly do you need assistance with?


Best regards,


That is the issue...

It is clearly a bug in the Help Portal web app. I want to be able to speak to Google on the phone.
Their AU web app guides you through the process, to then get them to call you back. There is a call back button and a button to get the AU number. But then it gives the US number and shows US timezones.

BUG! And really poor customer service on Googles behalf

Please address the issue. Why do you have buttons for support and call backs on the AUSTRALIAN help site, that DO NOT WORK