04-02-2022 04:54 PM
When I go to the Australia (AU) support pages, to call Australia Nest support.
Starting from here: https://support.google.com/googlenest/?hl=en-AU
It then redirects me to: https://support.google.com/googlenest/gethelp
Appears to be the US help site. Then gives me a US number to call: 1-855-469-637
I cant see any other way of getting an Australian number. As the redirect goes to the US.
What is the AUSTRALIAN nest support number?
04-03-2022 06:47 PM
Can I get a response from NEST Community Support please?
04-06-2022 08:34 AM
Hey there,
Literally the only contact form I can find is found here. I do not have a phone number for Australian support. Not sure if there is one, honestly. I even tried to google one and couldn't find one. I know that our help center and these forums are generally mixed with different countries. I understand this is not helpful, but that is all I could find. What exactly do you need assistance with?
Best regards,
Brad.
04-07-2022 11:19 PM
That is the issue...
https://support.google.com/googlenest/?hl=en-AU#topic=7029097
It is clearly a bug in the Help Portal web app. I want to be able to speak to Google on the phone.
Their AU web app guides you through the process, to then get them to call you back. There is a call back button and a button to get the AU number. But then it gives the US number and shows US timezones.
BUG! And really poor customer service on Googles behalf
04-07-2022 11:23 PM
Please address the issue. Why do you have buttons for support and call backs on the AUSTRALIAN help site, that DO NOT WORK