Hi @Lil3
Depending on where you signed up for Nest Aware you can make updates such as credit card info thre.
How to tell if you purchased Nest Aware from a partner
Your Account screen in the store makes it easy to tell where you purchased each subscription so you know who to contact if you need to make any changes.
- In a web browser, go to the Google Store.
- Select Subscriptions. Sign in with the account email and password that you use to sign in to the Nest or Home app.
- You’ll see a list of all the Nest Aware subscriptions in your account.
- If you purchased a subscription directly from Google, the subscription will simply say Nest Aware. There won’t be a subscription ID.
- If you purchased a subscription from one of our partners, the subscription will say Nest Aware with the details of your plan. Below this you’ll see Subscription managed by (partner name). There will also be an alphanumeric subscription ID. You may need to provide your subscription ID when contacting the partner for help.
