Nest Aware/Doorbell cameras/Annual cloud service

[jmfitz1966]

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone. I made the mistake of deleting my Nest App for my doorbell cameras since I needed to remove the cameras and go with another provider. Not that they are charging me an annual fee, even though there is NO connected device or app operational. When trying to connect, it appears I have come to an impasse.  Does anyone have any suggestions for GOOGLES POOR SERVICE!!!

[GeremiG]

Hi @jmfitz1966!

Thank you for posting in the community. I'm sorry to hear about the Nest Aware charges after you've removed your devices and app, as well as the trouble you've had getting in touch with support. I appreciate your efforts in trying to contact us. I'm happy to help you! 

The team would like to learn more about this. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi