08-09-2023 06:22 PM - edited 08-09-2023 06:24 PM
Hi,
We have a current Nest Aware subscription and can access video history through a browser OK using the Nest website: home.nest.com. However since all new cameras can only be added to Google Home our most recently purchased camera must be viewed within that site: home.google.com.
Within the Google Home APP I can vew video history via our Nest Aware subscription OK. But I want to access the Nest Aware history via a web browser. There are no options to do this. Can you advise why? Trying to find events I need to save on a tiny phone screen is not an option. I need to be able to view and save from the google home website.
I should add I am unable to view the video history of ANY of the 5 cameras (old or new) from within the Google Home website.
Thanks.
08-09-2023 06:41 PM
The home.google.com website has been in beta/"preview" status with very little change at all since October 2022, and only provides live-streaming access.
Google Nest's only blog post on home.google.com is this one from October 2022:
You are not the only one who bemoans the lack of access to history.
08-13-2023 01:50 PM
Hello LCCmgr,
I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.
Thanks for the input, @MplsCustomer.
Regards,
Edmond
08-16-2023 02:12 PM
Hi there,
I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.
Thanks,
Edmond