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Nest Aware Plus in 4 homes

ivoimg
Community Member
I have four houses all with Nest cameras. Three have Nest Aware Plus. I can't add the fourth.  Is there some limitation?  Each house has it's own Nest Aware subscription.
5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

What happens when you try to add the fourth? Is there an error message? Do you happen to have a screenshot?

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thank you for your help, davidking! I sincerely appreciate your help!

ivoimg
Community Member

When I go to the Nest entry screen for my cameras I can select 4 houses where I have cameras. On the fouth house it has a button where I can add Nest Aware (the others already have it) but when I go to the nest screen it shows the three houses with Nest Aware and under available upgrades to Nest Aware, there is no option to add the 4th

i am trying to add a fourth house to mu nest app how do I do this? Thanks

ivoimg
Community Member

Screen Shot 2021-11-05 at 11.34.52 AM.pngScreen Shot 2021-11-05 at 11.35.29 AM.pngThis screen offers Next AwareThis screen offers Next AwareThen on this screen is has the three other houses that have Nest Aware but no option to add the forth.Then on this screen is has the three other houses that have Nest Aware but no option to add the forth.