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Nest Aware Price Increase - Post Part 2 Update Thread (Please don't lock!)

DenverDan
Community Member

 

Hi Everyone,

Google is blocking replies to our prior discussion regarding the Nest Aware Price Increase.  I'd like them to keep this thread unblocked!  Please Google moderators, leave this post open.  Thanks!  

@hirsch22 I found a method for viewing multiple cameras at the same time using Eufy's browser-based live camera view.  Access it via: https://mysecurity.eufylife.com/

I'm 3 days into my testing of the eufyCam E330 kit sold by Amazon.  It's a nice setup (and currently on sale 20%)  Access is available via the eufy App or browser.    

Also add a few of eufy's "non-professional" camera like this for $29, this for$36, and this doorbell camera for $130.  They also integrate with the storage unit that I bought with the E330 kit.  The features for the non-professional are slightly different, but I'm not really noticing a big difference.  

I hope that helps.  

(cc: @pslawing as he also bought a eufy.)

6 REPLIES 6

NestConnoisseur
Community Member

Yeah no one cares

Lance_L
Community Specialist
Community Specialist

Hey everyone

 

@DenverDan, it looks like the previous discussion you mentioned was automatically locked by the system due to inactivity for over 30 days; posts are not being blocked.

 

I'd also like to remind you that the purpose of these forums is for users to find help for their Google products. In order to keep conversations on topic, clear, and concise, please do not redirect to third-party resellers or post URLs that are promotional or commercial in nature. See the Community Guidelines for more information.

 

Thank you,

Lance

DenverDan
Community Member


To the Google Nest Aware (and their Community Specialist),


I am writing to express my strong dissatisfaction with the recent price increase of Nest Aware, from $60 to $80 for the basic plan. This significant price hike, representing a 33% increase, is simply unreasonable and unjustified.

For many users, the affordability of Nest Aware was a major reason for choosing it over alternative security solutions. This price increase effectively pushes it beyond the budget of many loyal customers, making it a less competitive option.

While I acknowledge the need for companies to update their pricing structures from time to time, the magnitude of this increase is simply too steep. It feels like Google is taking advantage of its dominant position in the market and exploiting the loyalty of its customers.

Furthermore, the lack of any substantial improvement in features or services to justify this price increase only furthers my disappointment. It feels like Google is simply charging more for the same product, which is unacceptable.

As a result of this price hike, I, along with many other users, am now forced to explore alternative security solutions. There are numerous third-party providers offering similar or even better features at significantly lower prices.

The Nest Aware community is a vibrant and loyal one, and I believe this decision by Google will severely damage its relationship with its customers. I urge Google to reconsider this price increase and offer a more reasonable solution that respects the loyalty and trust of its customers.

If Google remains unwilling to address this issue, I, and I suspect many others, will have no choice but to move away from Nest Aware and seek alternative solutions elsewhere.

DenverDan
Community Member

To Nest Aware, a plea I send,
A loyal user, soon to bend.
Your price increase, a bitter pill,
Eighty dollars, my budget chills.

From sixty to eighty, a leap too far,
My wallet cries, a painful scar.
Once a friend, now a rival's game,
Your loyalty program, lost in shame.

Third-party whispers, tempting calls,
Features equal, prices fall.
Nest Aware, have you lost your way?
Your community's trust, will it decay?

Hear our voices, loud and clear,
Reconsider, before we disappear.
For loyalty deserves a fairer price,
Or from your arms, we'll take our flight.

DenverDan
Community Member

Nest Aware, deaf to my lament,
Your silence seals my discontent.
Eighty dollars, a song unsung,
Eufy whispers, with a gentler tongue.

Features shine, at prices kind,
Security's embrace, no longer confined.
January sixth, the dawn of change,
Nest Aware echoes, rearranged.

Farewell, dear friend, your grip released,
Eufy's comfort, puts my worries to peace.
May fairer winds your sails now claim,
While I find solace, whispered by its name.

So long, old friend, your charm undone,
Eufy beckons, a rising sun.
I turn the page, to chapters new,
Where loyalty and trust ring true.

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@DenverDan, we truly appreciate your thoughts about this price increase. We understand that subscription prices can be disruptive. We don’t make these decisions lightly and we realize how hard this might be for our subscribers. We believe this new price reflects the complete value of Nest Aware. This update will allow us to continue to bring new features and innovations.

 

Thanks for helping, Lance.

 

Best,

Emerson