cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Familiar Face Recognition - Cannot edit already recogniced faces

williams-nest
Community Member

Hi, 

In my familiar faces there are some mistakes. I am looking for a way to move an instance from one name to another. It looks like I am only able to remove (delete) instances that are wrong. The right thing in the learning process would be to move those instances to the correct name.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

williams-nest
Community Member

Yes - the question remains unsolved.

Brad
Community Specialist
Community Specialist

Hey there,

 

I'm afraid that there is no such option to edit your stored Familiar Faces besides deleting them. I apologize for the inconvenience.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad