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Nest aware camera

Wonder-women
Community Member

I have 2 nest hard wired cameras in my nest account (nest aware plus)

I have now installed a nest battery camera but I can’t get it up on my nest account , only in my Google home.
what am I doing wrong?

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Wonder-women

You aren't doing anything wrong. Google Nest decided that its new cameras and doorbells released starting later in 2021 would work ONLY in the Google Home App and NOT in the Google Nest app or on the home.nest.com website. However, Nest Aware Plus subscriptions do cover both old and new cameras, but we have to use 2 different apps.

A few weeks ago Google Nest put up a new website in "preview" or beta mode, home.google.com, where we can livestream our old and new cameras. More functionality may be coming; I don't know. They've also announced an upcoming upgrade to the Google Home app. Many are hoping it incorporates functionality from the Nest app but again I don't know:

https://www.googlenestcommunity.com/t5/Blog/Recap-Introducing-the-new-Google-Home-app-and-Nest-devic...

https://www.googlenestcommunity.com/t5/Blog/Top-Google-Home-app-questions-for-Nest-app-and-Nest-came...

View Recommended Answer in original post

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Wonder-women

You aren't doing anything wrong. Google Nest decided that its new cameras and doorbells released starting later in 2021 would work ONLY in the Google Home App and NOT in the Google Nest app or on the home.nest.com website. However, Nest Aware Plus subscriptions do cover both old and new cameras, but we have to use 2 different apps.

A few weeks ago Google Nest put up a new website in "preview" or beta mode, home.google.com, where we can livestream our old and new cameras. More functionality may be coming; I don't know. They've also announced an upcoming upgrade to the Google Home app. Many are hoping it incorporates functionality from the Nest app but again I don't know:

https://www.googlenestcommunity.com/t5/Blog/Recap-Introducing-the-new-Google-Home-app-and-Nest-devic...

https://www.googlenestcommunity.com/t5/Blog/Top-Google-Home-app-questions-for-Nest-app-and-Nest-came...

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

I appreciate the help, MplsCustomer.

Thanks,

JT

Thank you so much, your answer makes so much sense, I appreciate the time you have taken to reply to my question. 

janthadeus
Community Specialist
Community Specialist

Hey Wonder-women,

 

How's it going? Still need our help?

 

Regards,

JT

All good thanks, wonderful community answering! 

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad