Nest aware is connected to wrong account after migrating from nest.

[Lend27]

I changed my google account password, and when I tried to sign in to my nest account I was prompted to migrate to google. After entering my google info and restarting the nest doorbell cam, I cant access the Nest Aware account I am paying for. How can I fix this?

Thanks

Len

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[JMoores111111]

I have a similar problem. I created a google account and migrated to that account, but then it somehow linked to another google account, so I login, and then, after login, it asks if I want to continue logging into 'the account' even though I'm already logged in. Help!!!

[Brad]

@JMoores111111

Do you have multiple google accounts with devices connected to them?

Best regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.