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Nest aware is thinking cars are people

Zeddo123
Community Member

My nest camera thinks cars are people 

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hello Zeddo123,

 

Thanks for reaching out. To know more about this, I'd like to ask some questions: are there other family members who can access the camera? Were there any recent changes on the motion and alert settings? Has the camera been moved recently?

 

Give these steps a whirl:

  • Double check the person and vehicle notification settings.
  • Consider setting up an activity zone.

Keep us posted.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Zeddo123,

 

How's it going with your Nest camera? We would appreciate it if you could share with us the information that I'm asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.

 

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Zeddo123,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Thanks,
Emerson