06-12-2023 07:49 AM
Trying to renew my nest aware and having issues.
06-12-2023 07:55 AM
Hi there,
Please use the contact form linked below to speak with a Google Nest representative.
https://support.google.com/googlenest/gethelp
06-17-2023 08:08 AM - edited 06-21-2023 07:28 AM
Hi folks,
@mirelisheal, thanks for reaching out to us. I found a helpful article for you about Nest Aware renewal. Also, can you elaborate more your concern about Nest Renew? I'll look forward to your response.
I appreciate your help, @Cathal_S.
Best,
Zoe
06-17-2023 12:29 PM
I'm just trying to renew and when I select the option I want, the page refreshes but don't move to payment.
06-21-2023 10:45 AM
Hi everyone,
I appreciate your help, @Cathal_S and Zoe.
@mirelisheal, could you please try restarting your device/mobile phone and renew your subscription? Let's see how it goes.
Thanks,
Jenelyn
06-26-2023 09:59 AM
Hi mirelisheal,
I'm checking back in. Were you able to try my suggestion above? Please let me know how it goes.
Best,
Jenelyn
06-27-2023 10:25 AM
Hey mirelisheal,
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Jenelyn