Nest aware renewal

[mirelisheal]

Trying to renew my nest aware and having issues.

[Cathal_S]

Hi there,

Please use the contact form linked below to speak with a Google Nest representative.

https://support.google.com/googlenest/gethelp 

[zoeuvre]

Hi folks, 

@mirelisheal, thanks for reaching out to us. I found a helpful article for you about Nest Aware renewal. Also, can you elaborate more your concern about Nest Renew? I'll look forward to your response. 

I appreciate your help, @Cathal_S. 

Best,

Zoe

[mirelisheal]

I'm just trying to renew and when I select the option I want, the page refreshes but don't move to payment. 

[Jenelyn_O]

Hi everyone,

I appreciate your help, @Cathal_S and Zoe.

@mirelisheal, could you please try restarting your device/mobile phone and renew your subscription? Let's see how it goes.

Thanks,

Jenelyn

[Jenelyn_O]

Hi mirelisheal,

I'm checking back in. Were you able to try my suggestion above? Please let me know how it goes.

Best,

Jenelyn

[Jenelyn_O]

Hey mirelisheal,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 

Regards,

Jenelyn