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Nest camera

Bajdman49
Community Member

How do I retrieve my footage from my iCloud 

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi Bajdman49,
 

I’m sorry for the delay. If you have a Nest Aware subscription. You can download your video or event recordings from your cloud storage. 
 

Here’s how:
 

  1. Go to https://goo.gle/2xYDHFv.
  2. Under create a new export/archive, click select data to include the products were selected all by default. Click deselect all and scroll down and look for Nest.
  3. Select advanced settings and select video history.
  4. Scroll down, click next step.
  5. Select create export/archive.
  6. Confirm it is in-progress.

Let me know how it goes.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

JT