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Nest login issues

BradHicks
Community Member

I am having troubles logging in to Nest, I have never had issues before. Nest doesn't recognize my account and google doesn't allow login.

3 REPLIES 3

Lance_L
Community Specialist
Community Specialist

Hi BradHicks,

 

While we don't support retrieving your Google password, we can point you in the right direction. You can check out this guide to help you troubleshoot Nest app sign-in issues. Also, you can give our friends at the Google Account Help Community a shout; they are the perfect folks to help you with it.

 

Best,

Lance

BradHicks
Community Member

Is there no ability to speak with anyone at Google or Nest live? I have been working on restoring access to my Nest doorbell and rear camera all day. Thank you 

Lance_L
Community Specialist
Community Specialist

Hey BradHicks,

 

To get in touch with our support team, visit our Contact Us page and follow the prompts until you reach Contact Options. Then select “Get a Call” or “Chat”.

 

Regards,

Lance