Nest subscription worthless

[James218]

This is the worst customer service and product i have ever heard of!  To purchase a subscription for the camera i bought you get no help and they want more informatoon from you than you need to vote!!!

[jenniffert]

Hi James218,

Thanks for reaching out here in the community! I'm truly sorry to hear about your experience with our customer support team. I understand how important it is to resolve this inconvenience and move forward with your Nest Aware subscription.

In the meantime, we’d like to encourage you to send feedback. We're always looking for ways to improve our products and services to bring the best experience for our users.

Additionally, to learn more about how the subscription works and how to purchase it, you can check out this helpful article: What you get with a Nest Aware subscription.

Let me know if you have more questions.

Best regards,

Jenniffer