Obtain QR code because doorbell is glued to the wall

[Erl1]

I don't have the receipt of our doorbell and it's glued to the wall>  I need a QR code because I recently changed Wi-fi

[MplsCustomer]

@Erl1 

Unfortunately, Google Nest requires either the QR code or the 6-character Setup Code when installing or re-installing a Google Nest camera or doorbell. If you manage to get your doorbell off, write down the 6-character Setup Code and save it someplace; we've done that with our cameras and doorbells for years.

[zoeuvre]

Hi folks, 

@Erl1, thanks for reaching out to us. I hope you've already gotten the answer you are looking for. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.
 

I appreciate your help, @MplsCustomer. 

Best,

Zoe

[zoeuvre]

Hi Erl1, 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards, 

Zoe