Playback won’t work

[Nikizcolorz]

i can’t get my nest to playback recoded events. I do have nest aware.  This issue started about 6 mo...

[Lance_L]

Hi Nikizcolorz,

Thanks for reaching out to the Community. I’d be happy to help you with Nest Aware. Let’s check it out.

A few questions: what model of Nest camera do you have? Are you using the Google Home or Nest apps? What type of Nest Aware plan do you have? Also, is there any video history in the Google Home or Nest app?

You can check out this guide if the recorded video doesn't play, pauses, or skips.

Keep me posted.

All the best,

Lance