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Refund my money please

princehassensal
Community Member

I have not ordered any any sescription I need help with my account regarding my money please 

5 REPLIES 5

princehassensal
Community Member

I need to get some rest of my money 

MplsCustomer
Bronze
Bronze

@princehassensal 

I don't know how you could get a Nest Aware subscription without ordering it and providing your credit card information, but you could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

ReginaS
Community Specialist
Community Specialist

Hello princehassensal,
 

We appreciate your help, MplsCustomer.
 

I understand that you have been frustrated by this experience. No worries, we'll check this out. Have you had a chance to contact our support team? If not, please fill out this form.  Let me know once you are done.
 

Cheers,
Regina

princehassensal
Community Member

I'm still waiting on my money to be refunded please email me or call me when you get a chance *********** thank you for your help Hassen saleh 

Hi there, 

I wanted to follow up and see if you were able to fill out the this form that we requested so that we could help you further with the refund?. Let me know if you have additional questions.

Best,
Edmond