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Renew subscription

Filomenaamato
Community Member

4 weeks ago

I have Nest camera and I used to be able to see 10 days worth of footage. I no longer see that in every day it races I don’t understand what happened at my subscription expired can you please help me so I can get that back

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1 REPLY 1

Rusell
Community Specialist
Community Specialist

3 weeks ago

Hi Filomenaamato,

 

Thank you for posting in the community. I understand that your Nest Aware subscription has expired and you're unable to see 10 days of footage. I'm happy to help you!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

  • Community Thread
  • Community Username

Keep me posted.

 

Best regards,

Rusell.

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