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Stop recurring payment

shezza
Community Member

Just had £50.00 dd taken out of my Bank account by google, I had no notification they were going to be taken it, by law I thought that they are suppose to inform you when it is due, as it is a subscription I would then have a chance of cancelling it, how or where do I go to stop recurring subscription please. was not expecting the money to come out, 

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? Please contact Support for further assistance. 

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.