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Subscription payment issue

Montakhabi1
Community Member

‎09-08-2024 04:30 AM

I am trying to renew my subscription with my doorbell , For some reason, the payment is not going through

I left a message several times 

Left a message 

This is my new email address please send a message or conversation through this email that I am sending you and let me know what is going on , Communication is very difficult with you guys. Please contact me as soon as possible. You use my email.

#

Thank you

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tajennifer
Community Specialist
Community Specialist

‎09-11-2024 10:40 AM

Hi Noodleman,

 

Thanks for posting. I'm so sorry to hear that you're trying to renew your Nest Aware subscription and the payment is not successful. I know how frustrating and inconvenient this must be, especially when it's happened more than once. Please know that we're here to help resolve this issue as quickly as possible.

 

To get started, feel free to fill out this form, and one of our team members will reach out to you and find a solution that works best for you.

 

Regards, 
Jenny

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