Trane Heat Pump with Nest Thermostat - Blows cold air more that hot air

[jbuckingham24]

Every winter I have this problem. I have a Trane Heat Pump with AUX heat and a NEST Thermostat. When I would like the Trane to be blowing hot air through the vents, it mostly blows cold air with a few minutes of hot air thrown in. It is 38deg outside right now, I have the heat set for 69 and it is blowing cold air.

Below is a picture of my wiring.

I have Hone/Away set to OFF.

Early-On set to OFF

Heat Pump Balance set to MAX Comfort.

Is there anything I can check with the thermostat. I had an HVAC guy checkout my system and it is working properly.

Thanks!

[DerpRiot]

I have the same issue. If the temperature drops below freezing, it blows cold air. System is only 2 years old. Down stairs unit blows warm but upstairs blows cold. The systems compete with each other. 

[EdwardT]

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having issues with your Nest Thermostat. If you haven't yet, please try the steps on this link to isolate the issue.

Thanks,

Edward

[EdwardT]

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward