Will not recharge battery

[Jgiamhere]

I removed to recharge it and plugged it in using multiple locations and plugs and will not recharge 

[MplsCustomer]

@Jgiamhere 

Have you had colder temperatures? Google Nest has just admitted that it's new battery doorbells and cameras can't recharge at temperatures below 32 F (0 Celsius) and that you may have to let the doorbell or device warm up to room temperature first.

Here is Google Nest Help's new page (new last week):

https://support.google.com/googlenest/answer/11830989?hl=en&ref_topic=9360834

Here is a CNET story on the issue:

https://www.cnet.com/home/smart-home/google-nest-doorbells-cams-have-battery-charging-issues-in-cold...

Here is a very long thread in this forum (over 560 replies) on cold weather concerns with the battery doorbell:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Cold-weather-concerns-with-Nest-Doorbel...

[Brad]

Hey folks. 

Merging this thread to the main thread here. This thread will be locked. Please leave your feedback on the main thread if you have any.

Best regards,

Brad.