I purchased a nest aware subscription (on a google nest thermostat) instead of my nest door bell. How do correct this without cancelling existing subscription (I purchased annual). Can I switch the device? Both are in same property/structure
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Okay so we will assume it's the 1st gen nest hello, go into your nest app, click settings, nest aware, and tell me what you see there please.
They can have different names, as long as they are part of the same "home" then there is no issue. I'm not sure how your aware subscription would get linked to the thermostat as aware is only for cameras and doorbells.
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
P.S Thanks for your help, Ashepherdson!