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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 70879 Views
  • 186 replies
  • 57 kudos

Nest Aware feedback

Where can I give feedback on Nest Aware subscriptions? I've been charged for one that doesn't even have cameras on it, but no refund, no credit, no satisfaction!

Rob21 by • Community Member
  • 1226 Views
  • 7 replies
  • 1 kudos

Resolved! Nest App doesn't work anymore

i have two android devicesboth with Nest App.one of them (my phone) won't load the nest cameras anymore, the view is stuck on the loading circle and black screen.Until a week ago it worked like a charm, and now not anymore, and I can't find online an...

Decaone by • Community Member
  • 4644 Views
  • 6 replies
  • 0 kudos

Duplicate subscription?

Hello. I received an email that there was a "payment issue" with my subscription, however I had paid for a year in advance on Sept. 30, 2022 (so it's set to expire in Sept. 2023). Can someone please look into this? Thank you. Ryan Babcock

Subscription

I have paid for a nest aware subscription but it hasn’t been applied. What do I do?

Lucfam by • Community Member
  • 579 Views
  • 4 replies
  • 0 kudos

Couldn't restart nest aware subscription

I have 2Indoor camera and 1 Door bell - After a while my subscription stopped automatically in my existing home and when trying to renew via browser the webpage is going on a loop and not able to complete the payment request.If i create a new home it...

Resolved! Linking nest app with google home is broken

I recently moved to a new home and added some new Google home compatible devices. In this process I created a second Google home (not realizing that I already had one and that I should change the address and connect everything to it). What I decided ...

Merging my devices under one Nest Aware subscription

Hey, I have set up my Google devices within 3 different homes, am I able to merge these devices under the one Nest Aware subscription as I need the benefit of video history available for 24hrs+.Many thanksMasoh!

Masoh by • Community Member
  • 1267 Views
  • 3 replies
  • 0 kudos
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