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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25273 Views
  • 186 replies
  • 42 kudos

Playback won’t work

i can’t get my nest to playback recoded events. I do have nest aware. This issue started about 6 months ago and I have had zero luck getting help.

Terrible customer service

Your customer service is terrible. Please forward this to your management team for improvement.Chat transcript for case: 3-2304000035951Jan 5, 3:06 PM (Pacific Time)3:06:49 PM Mary: Mary joined the conversation3:06:50 PM Ro: Ro joined the conversatio...

Family household restrictions

Why can we not limit home devices from other household members? Specific devices like my bedroom camera shouldnt be.accessable by my parents while we all should have access to the backyard camera

Google Nest Aware not working on iOS

Recently got a Google Nest Doorbell (battery) however I can't access the Nets Aware functionality from Google Home app. Tried adding it to the Nest app but tells me to go to the Home app.

doomkarm by Community Member
  • 429 Views
  • 13 replies
  • 0 kudos

Double billed for Nest Aware

I was double billed for my Nest Aware subscription for several months in the first half of 2023, and it took quite a while for it to be resolved and refunded; and Google deleted all my history (footage and familiar faces) during the process, which wa...

Somehow I have two profiles

today I received a notice from you guys telling me that I have to pay for their awareness so I look into my profile and I see the Rodriguez in the the Rodriguez Home. my cameras, main Google nest thermostat and everything else is on the Rodriguez hom...

Fredo by Community Member
  • 119 Views
  • 2 replies
  • 0 kudos

Notification tone on the nest app

Notifications from the nest app on my android phone seems to have changed to Spaceline which is a "samsung brand notification". All other apps are using the "sweet" notification tone which is indicated in the Notification Sound setting under Sounds a...

Mboronkay by Community Member
  • 180 Views
  • 2 replies
  • 0 kudos
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