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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 66272 Views
  • 186 replies
  • 57 kudos

Nest Aware Plus Teething issues

HiI have a 1st Gen Outdoor Cam non IQ) at the front door. Following the purchase of an annual subscription for Nest Aware Plus, I have some quick questions / issues for which hopefully there is a quick resolution:-1. Notifications - the performance i...

mfeather by Community Member
  • 761 Views
  • 2 replies
  • 0 kudos

Nest Aware Subscription with Multiple Google Cam Locations (homes)

Have existing video doorbell associated with Nest Aware Subscription in primary home, purchased Google Cam Indoor/Outdoor camera for my 2nd home, new Cam is on a trial Nest Aware Subscription even though I thought I had set it up in Google Home under...

ASTXNYER by Community Member
  • 4542 Views
  • 5 replies
  • 3 kudos

Nest aware recording intermittent.

So I have a strange issue. I have a camera on my parking area and a camera facing the front of the house. The camera on the front of the house for some reason every now and then does not record the event. The camera in the parking area does not have ...

Nest online - white window blocking access to cameras

I'm trying to view the cameras on my laptop however regardless of the browser or computer I use there's a white window blocking access to the cameras. I've tried hitting the Enter and Escape keys along with others but nothing gets the screen removed ...

meela5528 by Community Member
  • 888 Views
  • 2 replies
  • 0 kudos

Can’t save new clips

I used to be able to save new clips to my phone no problem. For the last couple of weeks when I try I keep getting “something went wrong” my subscription is about to come due and if I can’t easily save th clips I want there is no need for me to renew...

LilJ by Community Member
  • 2879 Views
  • 7 replies
  • 5 kudos

Resolved! Updating payment method

It shouldn't be this hard to freaking figure out how to pay you people!! We need to update our card and there no **bleep** way to do it. Please get that figured out before you make a new product. Fix the stuff you have first. Thanks

Nest Aware.

When I touch « confirm the purchase » I have always the error message: [OR-IEH-01].After many months I can’t get « Nest Aware ». The Google’s support service can’t help me.What can I do to solve this problem ?thanksPierre

Arthos by Community Member
  • 857 Views
  • 2 replies
  • 0 kudos

Google nest mini cable

I need a new nest mini cable and to my amazement Google don't do them!! They also seem not to know what size adapter it needs....help desk said 3mm and 1.5mm and neither fit. Can anyone help??

ultimutts by Community Member
  • 1187 Views
  • 3 replies
  • 0 kudos

How many nest cameras, thermostats and protects on Aware account

How many nest cameras, thermostats and protects can you have on Aware Plus account?I have 4 cameras, 2 thermostats and 3 protects. Will this all work on a Aware account? Can I also add 4 more cameras to this using the same aware account for the same ...

sjm1027 by Community Member
  • 1252 Views
  • 3 replies
  • 0 kudos

Nest Hello - Familiar Face detection not working

I have a guest with over 500 captured photos but is given the correct name maybe 1 out of 10 times they come to the door. It has over 80 of me but like never shows the person as me and almost always as unknown and doesn't add the unknown photo so I c...

Tanquen by Community Member
  • 1920 Views
  • 5 replies
  • 0 kudos
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