Google Nest Community

Google subscription for my nest doorbell. I can’t see my video history

Nest Aware Subscription paid for but inactive

Looks like I accidentally put this in the doorbells category but it might be a better fit here...Hey there, I am having trouble with my nest aware subscription and I'm at my wits end trying to get it resolved. I'm hoping someone else has dealt with t...

Nest Aware Subscription via Google Pay (instead of obligated CreditCard)

I would realy like to pay via my Google balance via Google Pay. Currently Nest Aware only supports a direct creditcard (these are not that common and offer less options to pay). Please allow the usage of Google Pay (balance), so we can use lots of pa...

Bullied into new subscription

Google Nest have finally bullied me onto their new Nest aware subscription and I’m wondering how many others had the same problem? After months of spamming me with emails and calls to switch to the new ‘simple’ plans they finally just cut off my subs...

Nest Aware

If I reach the 60 days of my event history video will the previous video get deleted and then the 60 days are reset, or I will not get any event history video up until that point?

I have a gen 2 indoor wired Nest Cam, and it won't let me sign up for Nest Aware

Hello, I just set up my Nest Cam in a windowsill to face outside. I'm trying to sign up for Nest Aware, but it says there are no compatible devices. "No compatible device To use Nest Aware, add a compatible device and set up your new features Learn m...

Video playback not working

My video history playback on my Nest camera has stopped working. I'm not sure if it's because my free trial has expired - I cannot find a way to upgrade my subscription. Can anyone help? Thanks

Adding a device to nest aware

Hello, I already have a nest doorbell and a nest aware subscription. I just installed the wired floodlight camera and want to add that to my nest aware subscription but for the life of me I can't figure out how. Can someone give me some advice?

Hub Max not recognizing faces besides the main user

I've just started the trial period of Nest Aware with my Google Hub Max. I've registered all my family members to our group through invites, they have completed steps for facial and voice recognition. I've unplugged the device, waited a minute, then ...

Nest doorbell (battery) events not playing

Is anyone else having the issue of the terrible event history viewer? I go to my notification and select the event I want to see and it takes me to "no event found" I can go into my full history and see all the events with a small preview video showi...