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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 49966 Views
  • 186 replies
  • 54 kudos

About subscription

I need talk with someone in person I need help and understand and the best is if I can talk with spanish person

Growler08 by • Community Member
  • 349 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Aware Subscription

I’ve was on the phone with Google support trying to fix and issue with my Nest Subscription. I’m unable to connect my Nest Camera to my subscription. We were on the phone over an hour trying to fix it. Smh and still nothing worked. I just purchased o...

Resolved! Cancelling a nest aware subscription

I can not believe how hard it is to cancel my subscription of best aware. Google are saying they have no record of it and to contact nest and when I do it directs me back to Google. I have spent days going round in circles. There is no record of this...

JFS1 by • Community Member
  • 3453 Views
  • 24 replies
  • 3 kudos

renew subscri

i want to renew my subscription and i dont know how 

roro1989 by • Community Member
  • 476 Views
  • 4 replies
  • 0 kudos

Customer Service

Is there a customer service number I can call? My camera and doorbell are both offline and I cannot find a number.

Lissethe by • Community Member
  • 359 Views
  • 2 replies
  • 0 kudos

Nest Aware Sound Detection

Hello,Reading over the below article, my understanding is the Nest Aware Plus subscription comes with "Sound Detection" for Google speakers and displays:https://support.google.com/googlenest/answer/9681286?hl=enI have a Nest Aware Plus subscription a...

Resolved! charge to credit card

I have a $240 charge to my credit card. I need to contact someone to cancel my subscription. This is too expensive for someone on a fixed income.

Why has it been taking hours to view history?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

WHY DOES IT TAKE HOURS TO VIEW HISTORY?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

Over charge billing Nest

Unable to find out how to contest a $30 overcharge and how to cancel Nest subscription. Please help.

sals797 by • Community Member
  • 298 Views
  • 1 replies
  • 0 kudos
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