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Forum Posts
Is there a way to see who deleted the footage on the app?
I've come into an unfortunate situation where another manager on the account is deleting footage in an attempt to hide things from me. Since the footage is gone is there a way to see which account user has deleted the footage? Just looking for proof ...
Resolved! Changing Current Nest Subscription
How do I change my nest aware subscription to no subscription but still use my cameras for viewing?I do not want to pay for a subscription.
Charge on my account
I don't have a subscription and I got an $85 charge on my account idk what this even is please help me resolve this
Nest aware subscription covering all my cameras???
I migrated my accounts and still have access to the Nest App and Google Home. I have three older nest cameras (not sure what generation but they plug in) and a new outdoor camera. My question is, can I get a Nest Aware subscription covering all camer...
Nest Aware Missing Events
I have two outdoor Nest cameras with a Nest Aware subscription. These cameras often miss motion detection events; e.g., package delivery, someone in backyard. Since the system only records video for detected events, I have no way to view video of eve...
Subscription
Subscription won’t attach. I can’t view any history . Won’t record
Nest Aware believes I'm not home/emergency calling
Nest Aware has been sending me notifications constantly for last three days telling me emergency calling is off. When I try to turn it on it tells me that it looks like I'm not at home when I am. All permissions are on, confirmed my address is correc...
please restart my nest account
pleaase restart
Trying to view nestcam history from yesterday
HII subscribed to Nest Aware yesterday. Google verifies that I have an active subscription. I have five nest cameras. I am able to view live and today's clips through the Google Home app. However, I cannot access clips from yesterday. I have tried lo...
Resolved! Retrieving archived video for police investigation
I need to get archived video footage from a package delivery six days ago, 7/2/24. This particular package was stolen and my Nest doorbell camera captured the theft but since it occurred outside of the 5 day window with my current subscription I cann...
