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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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why cant i find the links to my history or access to footage? Links in help center misleading

Trying to locate my actual video history why is it so hard to find? Do I have to read all of that small stuff in the Google pages? It’s easy to see the tabs for the nest products in the community forums. But that doesn’t take me to MY ACTUAL VIDEO HI...

Nest Doorbell

I moved on July 1st. The doorbell is still there and not hooked up. It clearly shows that. Being charged for one year when we moved and to top it off, charged $20 more than the previous two years.I consider this rude and unprofessional. One month cha...

Lori13 by • Community Member
  • 546 Views
  • 2 replies
  • 1 kudos

Nest hub max

If I have 2 nest hub max's in 2 separate rooms am I able to link it both to my home? Eg: I'll go to the living room and say "hey google turn on lights" then go to the 2nd nest in my bedroom and say "hey google turn off lights" will this work? Obvious...

Kevin1234 by • Community Member
  • 796 Views
  • 3 replies
  • 0 kudos

Resolved! How to merge two accounts?

I have nest cameras registered under one gmail account but I added Nest Aware under my current email account. How can I merge the two accounts so I can view the cameras on my Next Aware account? Thanks!

Fuzzy73 by • Community Member
  • 874 Views
  • 1 replies
  • 0 kudos

Issue with Hulu on Nest Hub

I can’t get Hulu to play on my nest hub. I’ve already restarted the nest hub three separate times, deleted the device from the home app on my phone, linked and unlinked and linked Hulu several times on the video settings on the app, and deleted and r...

Unable to Resubscribe t Nest Aware After Expiration

My Nest Aware subscription expired in July. I am unable to resubscribe. When I click to resubscribe, it continues to circle back and will not take me to the subscription page . Is anyone else having same issue?I really need help. My cameras are no lo...

Billing history/invoice

I have been charged for my 1st Generation Nest Aware subscription and I would like a copy of my invoice. I have managed, after a very frustrating time of reading threads, to get to my account where I can cancel my subscription or change my payment me...

RLT5 by • Community Member
  • 1318 Views
  • 4 replies
  • 0 kudos

Cameras in Poland

Would it be possible to buy nest aware in poland using a vpn? Alternatively what 3rd party cameras would show a live feed in the ios google home app?

mwlk by • Community Member
  • 530 Views
  • 1 replies
  • 0 kudos
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