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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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no QR code or instructions

Hello my nest came with no QR code or instructions I have set everything up I do need a QR code

chirine by • Community Member
  • 530 Views
  • 1 replies
  • 0 kudos

Clean Energy?

Trying hard to understand the definition of "clean Energy" in the Nest Renew dashboard. Lots of realestate devoted to the topic but no idea how its defined or what I can do to improve my utilization. My observation is that from my power company its a...

ianna7145 by • Community Member
  • 433 Views
  • 1 replies
  • 0 kudos

Sneaky Price Change

I called support because my monthly Nest Aware, which was previously $50/yr, all of a sudden became $80/yr. The explanation on the phone is that nothing that applied to Gen1 still applies, hence the price increase??? My doorbell is Gen1 and nothing h...

Email is not working to set up

I changed my email cause I can’t get into old email on acct. Now my camera won’t set up cause it says it’s on another acct. Help fix this

Lost history and leafs

Hi. I had history and leafs saved with using Nest Aware. I replaced the WiFi router just over the weekend and had to change the name and settings for Nest thermostat and many connected appliances using the new WiFi name. I was distressed to learn all...

Lehfeldt by • Community Member
  • 797 Views
  • 4 replies
  • 1 kudos

New Camera Only Gives 3 hour Video retrieval

Hi Folks, I’ve got Nest Aware subscription and connected the new Nest Cam, added it thru my Google Home App, and it can be accessed via same…..but it only provides 3 hour video retrieval. What step did I miss? Thanks.

19999 by • Community Member
  • 540 Views
  • 3 replies
  • 0 kudos
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