Google Nest Community

Nest Aware - How to un-merge familiar faces

Nest Aware detects my two sons as the same person. I see there is the option to merge two familiar faces into one when Aware detects them as two different people, but how do you un-merge two faces into separate people when Aware detects them as the s...

Nest

I would like to purchase nest aware how do I proceed???

Nest Aware subscription - using email address currently as a Gsuite Legacy account

Hello,I've ordered the new Nest Indoor Camera and it will arrive in a month.We currently have our Google Home account registered with an email address that is on the Gsuite Legacy edition platform.The Google Home has a Nest Mini and a Nest Audio adde...

Subscription cannot be purchased on app

I tried to subscript nest aware, but got “subscription can’t be purchased from app”try to call ############, wait one hour, no response. Seems nest quit the market

Nest Aware subscription paid but not active

I renewed the annual subscription for my Nest Aware package in October. However the features have been disabled on my account and it’s asking me to subscribe again.I have seen this issue occurring for users countless times online, but there doesn’t s...

2 cameras need to get nest ware on it

Extremely slow to load "Recent Events" tab

Does anybody else have very slow to load "recent events" tab this morning? I'm wondering if this is something I did or this is something everyone else with Google Home is also experiencing.

Nest only takes images and no videos are ever recorded

I have no idea what’s wrong with my nest cam. It’s no longer recording videos, doesn’t send a notification of people or movement, only sound. And then I can’t even play back videos. The toggle doesn’t help - those are only still photos. We have a nes...

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