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Nest Aware

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Nest Aware - How to un-merge familiar faces

Nest Aware detects my two sons as the same person. I see there is the option to merge two familiar faces into one when Aware detects them as two different people, but how do you un-merge two faces into separate people when Aware detects them as the s...

RyanZ by Community Member
  • 5 replies
  • 0 kudos


I would like to purchase nest aware how do I proceed???

Jetmansal by Community Member
  • 4 replies
  • 0 kudos

Subscription cannot be purchased on app

I tried to subscript nest aware, but got “subscription can’t be purchased from app”try to call ############, wait one hour, no response. Seems nest quit the market

Byang by Community Member
  • 4 replies
  • 0 kudos

Nest Aware subscription paid but not active

I renewed the annual subscription for my Nest Aware package in October. However the features have been disabled on my account and it’s asking me to subscribe again.I have seen this issue occurring for users countless times online, but there doesn’t s...

Jmac99 by Community Member
  • 15 replies
  • 2 kudos

Extremely slow to load "Recent Events" tab

Does anybody else have very slow to load "recent events" tab this morning? I'm wondering if this is something I did or this is something everyone else with Google Home is also experiencing.

Waterox by Community Member
  • 9 replies
  • 0 kudos

Nest Camera App

How do I delete a video clip in the nest camera app. I recorded myself installing the wifi to my camera.

Nest only takes images and no videos are ever recorded

I have no idea what’s wrong with my nest cam. It’s no longer recording videos, doesn’t send a notification of people or movement, only sound. And then I can’t even play back videos. The toggle doesn’t help - those are only still photos. We have a nes...