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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71488 Views
  • 186 replies
  • 57 kudos

Unable to update payment details for Nest Aware

I have a 1st gen Nest Aware subscription. I received an email from Nest.com today telling me that my subscription payment didn’t go through (due to the payment card expiring).The email gave me a link where I could update my billing information, which...

Joe_L by • Community Member
  • 943 Views
  • 3 replies
  • 0 kudos

Nest aware subscription in Romania

Hello, Are there any plans to support Nest aware subscription in Romania ? I hava couple of devices and they are limited in features. Are there any solutions to reach subscription, like change default country and then change it back ? Thanks

Horia by • Community Member
  • 689 Views
  • 1 replies
  • 0 kudos

I’ve been over charge for my monthly subscription an need help.

I need to get a hold of someone, to get helped on why I am been over charge for my monthly renew. All I keep getting is messages to links that don’t give an answer on why. Does anyone have an actual phone number to contact them. I’m getting really ti...

Liz16 by • Community Member
  • 664 Views
  • 4 replies
  • 1 kudos

Resolved! Solved: Purchased Nest Aware, but not working

Moderator edit: Subject updated for clarity and findability. Long time Nest user... I had a lapse in subscription for several months during a transition to a new home. Got things setup and successfully purchased the Nest Aware, but it doesn't seem to...

walkedl by • Community Member
  • 1857 Views
  • 5 replies
  • 0 kudos

Refund my money please

I have not ordered any any sescription I need help with my account regarding my money please

Worst customer service ever

So the price has gone up from 12.oo to 15.oo a month but you can pay 150.oo for a year. But no one at the customer service can help you because you have to cancel then start a new subscription. After your month ends. We'll my month started today and ...

DouglassM by • Community Member
  • 443 Views
  • 2 replies
  • 0 kudos

Google migration error. Unexpected erro

Ok so I migrated my Nest account to Google. Paid a yearly subscription, I used to sign it with my yahoo email, that’s where everything is. Wasn’t a fan of Nest pushing my gmail account, however I now have an unexpected error when finishing my Nest mi...

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