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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25281 Views
  • 186 replies
  • 42 kudos

Cannot add Nest aware to new home

We have had Nest Aware at our home and at our cottage for 4+ years. We purchased a home in Florida and added cameras and a new location, but cannot subscribe to nest aware. I have tried adding through the Nest app and through the google store. Help

Jlb41 by Community Member
  • 348 Views
  • 4 replies
  • 0 kudos

Bedroom camera

Can I use my nest hub in my bedroom even if the service home monitoring was uninstalled?

Denise10 by Community Member
  • 412 Views
  • 4 replies
  • 1 kudos

Update on Google Home Character Alarm Issue

I have gotten an update on the character alarm issue. Apparently something happened in the last update with Google home and they are working to get it fixed now. We should receive an update within the next week and hopefully it will be fixed.

Google Home Mini Character Alarm Features Aren’t Working

I’m not sure if I on the right forum to ask this, but I might as well give it a shot.I’ve been using the character alarm feature on my google home mini (2nd gen) ever since I’ve learned about it. I would always ask my google to set an alarm for 7:30 ...

History of Heating

The heating history on the NEST App only goes back 10 days. How can I get the history in the past month?

When will Google fix all the issues with Nest products?

Does anyone know if Google will ever fix the many issues that plague Nest products? Most of these seem software issues. New Google Nest cameras incompatible with older Nest cameras (Google Home app and Nest app required)Nest protect fire and carbon m...

taas by Community Member
  • 463 Views
  • 3 replies
  • 1 kudos

home.nest.com unavailable for a long time

Anyone got an explanation for this?At times, home.nest.com will not login on a computer for a week or more. The site remains blue with a white house being circled endlessly but doesn't logon. Nothing will change that. Not erasing the browser's full h...

taas by Community Member
  • 517 Views
  • 5 replies
  • 0 kudos

How do I call customer service?

I would advise no one to buy the Nest thermostat. So not user friendly, customer service is non existent. Garbage.

Dead Nest Heat Link

My Nest heat link has died. Bought in October 2000 from Amazon. I see there is a wider issue here. How do I get a replacement fitted?

JonneyM by Community Member
  • 372 Views
  • 5 replies
  • 0 kudos

Payment method

Hello, i add a new car payment method. In my subscriptions, I select the new card but we don’t have button to save the information. if I return in my account, it’s always the old card in my subscriptions. I turn in round. thank you for you help

Phase8 by Community Member
  • 310 Views
  • 4 replies
  • 0 kudos
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