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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 43389 Views
  • 186 replies
  • 50 kudos

Google nest aware

Google…I literally don’t know what else to do. I have repeatedly asked you to cancel my OLD nest aware subscription. I have now paid for it for 13 months at $5 in which it is still not cancelled! I even called yet again last month where I was promise...

Tjk2 by • Community Member
  • 864 Views
  • 11 replies
  • 0 kudos

Wrong Google Account for Nest Aware

I was logged in to the wrong Chrome account when I created my Nest subscription. Unfortunately, that account doesn't have access to Nest services because it's a school account with limited functionality and therefore it won't let me manage the accoun...

Can’t click on anything in nest app on iPhone

I have a nest door lock and smoke alarms attached to the app - when I open the app the screen just remains static, I can’t click on settings, I can’t lock or unlock the door. It loads and I can see status and that’s it. I have cleared cache, uninstal...

Resolved! saving all recordings at once?

I would like to save all movement registered for the time period i can look back thru right now. is there a way to do all at once or do i have to create clips for each on every day? my dog died and i want to get all the video of him possible.

dartmouth by • Community Member
  • 1030 Views
  • 4 replies
  • 0 kudos

Googe Net Changeover faiure

I have been using Google Nest ,previously Nest, for 3 years at all of my Short term rental property. The system has worked flawlessly. I have all the Nest products from Protect to Secure. This setup was approved for use in Fort Lauderdale for STRs. W...

framici by • Community Member
  • 200 Views
  • 0 replies
  • 0 kudos

History video not working on Nest

Nest video history playback no longer working. I already subscribe To Nest Aware. Have been using for years all of a sudden not working.

Cr2662 by • Community Member
  • 609 Views
  • 6 replies
  • 0 kudos

Over Charged for Nest

I was over charged $148 for my subscription in June when the renewal date isn't until September, and is a $60 annual charge.This is my first concern. The second is that Nest Aware is now Google Home, so why is NA even charging at all when the service...

JillN by • Community Member
  • 1296 Views
  • 10 replies
  • 1 kudos
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