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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Connecting existing camera Nest Cam IQ

I bought a house with existing Nest Cam IQ. The camera is hanging in the middle of wall, I have no access to reach to the camera and to see the QR code. But I have the original box. I see some codes on the box but it’s not QR code and no 6 digit code...

YG51 by • Community Member
  • 868 Views
  • 1 replies
  • 0 kudos

Nest aware camera’s always turning themselves off

As the title saysBrad you were answering then locked the thread without a recommendation or solution. Don’t do that again.This all started after the google takeover. Never did the camera’s turn off prior. Saving money on bandwidth?I wrote many compla...

MattBu by • Community Member
  • 775 Views
  • 2 replies
  • 0 kudos

Resolved! Subscription

I have got nest cameras but I can not download more than three hours of recording

PoshWash1 by • Community Member
  • 713 Views
  • 2 replies
  • 0 kudos

Unable to Sign in on Nest App

As per the title. I am unable to sign in to the Nest app since 3 days ago.The problem happens on:iOSOn the latest version of OS and Nest. The phone was restarted multiple times and is otherwise logged in correctly on the right gmail account. Try to "...

My Nest Aware Subscription Disappeared

I received an email about getting a Nest Aware subscription, but when I went into my Nest account I already had one and it was on auto renew. Suddenly, this morning (9/24/23) my subscription disappeared. When i go in to look at it/renew it/or get a n...

Ramiamaro by • Community Member
  • 3150 Views
  • 15 replies
  • 1 kudos

Resolved! Cancelled without notice

I was so happy with my Nest cameras (9) and display, until now. I had one camera go bad, I called, and eventually it was replaced, and everything was good again. Today, my subscription was cancelled without notice and my history was deleted because, ...

jdfotos by • Community Member
  • 971 Views
  • 1 replies
  • 0 kudos

Stop Nest Aware prompt to resubscribe

Nearly every. Single. Time, that I open the Nest app I get interrupted with what I'm doing with a full screen prompt telling me that my Nest Aware subscription has expired and that I need to renew. I only used the free trial, and this was YEARS ago. ...

ceebee_eh by • Community Member
  • 581 Views
  • 0 replies
  • 1 kudos

First Gen Nest Aware subscription cancellation issues

I have read many stories about this problem, and I wanted to see if this was a way to find a solution. I have been subscribed to first gen Nest Aware for several years. Recently, I moved to a new home and my camera coverage is now provided through my...

toddman1 by • Community Member
  • 1037 Views
  • 2 replies
  • 0 kudos

Dead indoor camera

My camera is completely dead, no lights will turn on when plugged in, it stopped connecting all together on Bluetooth and WiFi before it died completely...

Karmuhh by • Community Member
  • 1058 Views
  • 2 replies
  • 0 kudos
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