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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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camera renewal

billing question.  Please contact me:  925.785.6445

dana1dw by • Community Member
  • 999 Views
  • 6 replies
  • 0 kudos

Google home mini

My google home app keeps saying “unexpected response from server”.

Nest Aware - moving

I recently moved to a new house but I still own the old one. I reached out to Nest Support to move my Nest Aware subscription from the old house to the new house. After more than 90 minutes of chat with 2 reps, I've been told that the only way I can ...

ronme by • Community Member
  • 3327 Views
  • 11 replies
  • 3 kudos

Turn off camera nest cam monitoring when at home

Hi all,Have nest aware monitor place in Kitchen.I need to be able to switch camera on or off being away from home, which is fine.My issue is, that when I enter Kitchen it shows me on the monitor. I do not require this as I know who I am How do I turn...

Bobyammy by • Community Member
  • 801 Views
  • 3 replies
  • 0 kudos

Personal routine disappeared

Hi,Last time I wanted to change one of my personal routines, I couldn't find it anymore in Google Home. However, this routine is still running everyday, but I really would like to retrieve it to update it.I've restarted my phone but that doesn't chan...

Cazertio by • Community Member
  • 1796 Views
  • 13 replies
  • 0 kudos

Nest aware subscription in Israel

Hi,It is very disappointing that Google so far didn't open up subscription for Nest Aware products in Israel. I'd like to know why? And also who can we reach out to in order to promote this?An answer that says it is not in the list of supported count...

bissa by • Community Member
  • 1048 Views
  • 5 replies
  • 0 kudos

Nest aware camera

Camera only stores 3 hrs of activity and Google is not acknowledging my subscription

Arreis by • Community Member
  • 643 Views
  • 4 replies
  • 0 kudos

Fraudulent Billing Practices

Google markets and sells nest aware subscriptions to those with battery only and battery/wired doorbells even though nest aware is not compatible with those devices. Google refuses to issue refunds for the months they collected subscription fees frau...

Drewute by • Community Member
  • 1229 Views
  • 10 replies
  • 1 kudos
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