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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Best Aware features not working

Hi - I see this has been an issue for a while, and has been posted about, but no solution has been provided and the threads are shut down without an answer. i am subscribed to Nest Aware and all the features worked when it was the free trial, but now...

Ksmpta by • Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

Why can we still not save non event clips?

I cannot believe this feature request has been complained about since at least April 2022 and Google has still not fixed it, considering this feature already existed within the Nest app. What was the point of Google Home app if you were just going to...

SriKat by • Community Member
  • 763 Views
  • 2 replies
  • 2 kudos

Cannot find receipt

I have a credit card charge on my Nest account on 7/10/23 for $53.30 and I cannot find the receipt. I need it for business purposes.

poinds by • Community Member
  • 1480 Views
  • 6 replies
  • 0 kudos

Resolved! 10 Metre Cables bought from Google Shop

Neither of the 10 Metre cables I bought work on any outlet or with any camera. The battery icon is still lit. When i replace with standard power lead it immediately goes out? Is there a problem with all 10m power cables?

garno by • Community Member
  • 1436 Views
  • 5 replies
  • 0 kudos

Nest aware works for nest cam but not google cams

Ok so, I have several Nest iq cams outside of my home and I paid for the nest aware so I can keep an eye on things. Recently I purchased a Google battery cam for my office and I had it set up with a new home address but for some reason is asking me t...

Falcy89 by • Community Member
  • 1398 Views
  • 5 replies
  • 0 kudos

Device help or recommendation

I moved from Simplisafe to ADT, and received Google Home as part of the installation. I have a GFI circuit in my garage, into which I have plugged a freezer. Often enough, a rain storm passes through, and the circuit trips, leading to the freezer los...

Bki-in-SC by • Community Member
  • 539 Views
  • 1 replies
  • 0 kudos

New Feature: ALARM vs. Notification

Hello, My GHome App is bothering me every time my wife changed the room and is constantly telling me "wife is in kitchen", "wife is in bedromm", "wife is in kitchen".... ok, this works fine. I just dont care But in between of all these "wife changed ...

Richi220 by • Community Member
  • 621 Views
  • 1 replies
  • 1 kudos
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