cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 47624 Views
  • 186 replies
  • 52 kudos

Nest Problem connecting to the nest services

Trying to setup new nest protect smoke detector. Downloaded the app and constantly getting the error there was a problem connecting to the nest services. Try again in a few minutes. Cannot add the detector to my account. Pixel 7 pro no VPN. My wife's...

cannot login

This is Insane!!! I have tried a million ways to get a contact or any useful link to solve my login problem. I cannot reset my password and even if I tried to migrate to my gmail I cannot get a reset there. Customer service is the worst I have ever e...

Issues with Google Nest Doorbell Gen 2

Since this device has been out, I have found consistent issues that were not present with the original Nest Doorbell camera. And, if it wasn't for Google sunsetting technology so quickly, I would've chosen to re-buy the original. I have indoor and ou...

MentalOne by • Community Member
  • 765 Views
  • 6 replies
  • 0 kudos

Subscription

I can’t renew my subscription with nest

Nest not playing back

Nest won't play videos back. It's been months what a waste of money 

Klein5609 by • Community Member
  • 712 Views
  • 4 replies
  • 0 kudos

Zoom meetings freeze-drop packets

Hello, I hope I have the right forum. I have a single wifi router/point in my home. I use 5GHZ band channel 36. When using Zoom for my meetings the screen freeze's constantly...I've switched from my laptop to tablet, the same happens. The Google Home...

robertB by • Community Member
  • 923 Views
  • 4 replies
  • 0 kudos

Resolved! Nest aware video playback not working with google home app update

Google home app update on 9/30/22 and ever since my video playback for my nest cameras are not working. My husband's are working fine but mine will not load. I have Uninstalled and reinstalled the application and unscribed and received with no luck. ...

Hgrubbs by • Community Member
  • 1228 Views
  • 4 replies
  • 0 kudos

Duplicate billing

Hello. I recently paid for a 1-year Nest Aware subscription, yet I am still getting billed for my prior monthly Nest account ($10.64). I do know that the original Nest account was not migrated to Google, however when I did sign up for Nest Aware I di...

to vote