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double charged and my subscription stopped working months back and now it works, but getting chrg 2

Skaustin99
Community Member

My Nest subscription stopped working a couple of months back. Now they reactivated the camera and i have been double charged. How to contact Nest? 1-855-971-9121 i came up with this phone number

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

As a Nest Aware subscriber, you may recently have received an email about Nest Aware Premier Care, which explains how to contact dedicated support for these types of issues. If not, you can use this link to contact the Google Nest support team. They'll be able to check your account and advise.

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you, @David_K for your help!

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi folks!

 

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Regards,

JT